It seems like you must be getting an error in the eventlog. Are you? What is it? The KB article you found is good. Another one you will definitely want is KB 2784111. There is a worktable spreadsheet you should download. In that file there are multiple different tabs that show different values in different tables for many screen. Find the tab for System Check Batches. Then match up the values shown for each of the tables and put them in Synch. Sometimes you must move the batch forward and sometimes back. I would say that typically, it is the batch status that would need updated.
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